RealVNC’s remote access technology has been integrated in Sony Mobile Communication’s Android based Xperia smartphones, enabling them to connect to vehicle infotainment systems so that drivers can access their smartphone applications safely from the dashboard display.
The technology can also be used in customer support services by helpdesk agents to provide better support to Xperia users.
VNC Automotive, the technology from RealVNC, can automatically detect, access and control virtually any mobile device or desktop computer from a vehicle’s touch-screen or fixed input devices such as steering wheel switches and head unit buttons and menus.
The collaboration with Sony Mobile Communications means automotive manufacturers will be able to improve the in-car experience as drivers can access content on their Xperia smartphone such as navigation applications, traffic updates, music libraries and internet radio stations.
Built-in mechanisms interlock speed and access to mobile applications to meet regulatory requirements, reducing driver distraction and enhancing safety.
VNC Automotive has been widely adopted by the automotive industry as the standard for integrating mobile and vehicle, with partners including some of the world’s largest automotive, infotainment, OEM and Tier 1 manufacturers.
Jaguar Land Rover is just one of the leading automotive manufacturers implementing VNC Automotive technology as part of its Connect and View solution that will be incorporated into production cycles of Jaguar and Land Rover vehicles.
VNC Automotive provides a seamless experience enabling smartphone connections via Wi-Fi, Bluetooth and USB, the technology also supports other connectivity protocols such as MirrorLink and iPod Out.
The same technology will also enable mobile operator’s helpdesk agents using RealVNC’s technology to provide a new level of support to Xperia smartphones from Sony Mobile Communications.
Helpdesk agents will be able to remotely access and control a mobile device in their network as if it were in their hand, yet the device can be in any global location.
Applications that contain RealVNC’s solution allow helpdesk agents to better assist with configuration, training, problem diagnosis and installation advice.
Previously inaccessible mobile settings and application features can now be seamlessly managed and controlled remotely from a single location.
The remote access functionality will be available in all new 2012 Xperia smartphones.