Wipro SmartOffers, primarily targeted at retail banks, aims at increasing coupon redemption rates significantly by delivering the right offers to the bank’s customers over the mobile or the internet. The solution leverages Wipro’s mobile based applications IP, data models and partner’s algorithms to deliver highly targeted offers. Wipro has teamed up with Intuition Intelligence who has a patented machine learning algorithm that applies rapid real time learning to target coupons.
Wipro’s SmartOffers is optimally built to leverage the unique features of both online and mobile channels. It is a multi-channel application that is integrated with the bank’s retail mobile and online offerings, and supports IOS and Android based smartphones. This solution will link the bank’s internal and external ecosystem; leading to new revenue streams centering on offer optimization and redemption.
Commenting on the launch, Vijay Sharma, Global Domain Head – Banking and Financial Services, Wipro Technologies, said, “We expect Wipro SmartOffers to enable banks to pre-empt commoditization by building brand loyalty and creating additional revenue streams. We are already testing the concept with several banks across the globe, which gives us a first mover advantage and are very encouraged by the prospects.”